All items marked final sale are not returnable. No returns or exchanges are accepted for those items.
In the case of items damaged during shipment, please immediately contact our customer care department at 877-850-1079. We will work with you to replace your item as fast as we can. If we are able to locate a replacement, we will send it to you at no charge to you, and will ask you to return the damaged/defective item to us using our free return service.
You can expect a refund in the same form of payment originally used for purchase within 5-10 business days of our receiving your returned product.
Your refund will include the cost of the item, plus any applicable sales tax. Shipping and handling costs are non-refundable unless the return is a result of a manufacturer error or a shipping error on our part.
Gifting charges are non-refundable.
Gift cards and e-gift cards will be refunded as first method of payment on all refunds where the order involved use of gift card or e-gift card.
If you are returning an item that was shipped to you as a gift with a gift packing slip (you’ll be able to tell by it having encoded prices), you may choose to receive an e-gift card containing your refunded amount.
All items are final sale - no returns or exchanges are accepted for those items.