Return Policy

All items marked final sale are not returnable. No returns or exchanges are accepted for those items.

In the case of items damaged during shipment, please immediately contact our customer care department at 877-850-1079. We will work with you to replace your item as fast as we can. If we are able to locate a replacement, we will send it to you at no charge to you, and will ask you to return the damaged/defective item to us using our free return service.

Price adjustments will be honored within 7 days of the original purchase date and will be refunded in the original form of payment.

Upon request, Katespade.com prices will be honored in store to receive a price adjustment, call us at 866-999-5283 or visit a Kate Spade New York retail shop near you with your original packing slip.

All items are final sale - no returns or exchanges are accepted for those items.