Customer Care
Shipping Information
shipping fees
standard ground
Free
two-day
$20
next day
$30
delivery time
standard ground
3-7 business days
if received and authorized by 2pm est
two-day
2 business days
if received and authorized by 9pm est
next day
1 business day
if received and authorized by 9pm est
Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the United States.
shipping fees
standard
Free
two-day
$20
next day
$30
delivery time
standard ground
5-10 business days
if received and authorized by 2pm est
two-day
2 business days
if received and authorized by 9pm est
next day
1 business day
if received and authorized by 9pm est
Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the United States.
shipping fees
UPS Surepost/Mail Innovation
Free
delivery time
UPS Surepost/Mail Innovation
3-10 business days
if received and authorized by 2pm est
Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the United States.
*puerto rico, virgin islands, guam, marshall islands, american samoa, and micronesia.
shipping fees
usps priority
$20
delivery time
usps priority
3-8 business days
if received and authorized by 2pm est
Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the United States.
shipping fees
standard ground
$15
delivery time
standard ground
3-7 business days
if received and authorized by 1pm est
Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the United States.
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Contact us
Email Us At surprise_customer_care@katespade.com